Hermes customer service number uk. 3 Easy Ways to Contact Hermes (Parcel Delivery)

Myhermes Contact Number For Support & Complaints

Hermes customer service number uk

Your courier will automatically make three attempts to deliver your parcel, usually on consecutive days, before returning the parcel to the depot to await further instructions. If you need anything else you'll need to speak to your retailer. You can also get technical support including a replacement username or password. If you ring from mobile calls can cost more but there may be inclusive minutes to cover the cost of the call. A safe place enables a courier to collect or deliver your parcel even if you're not in. For any concerns that you need to coordinate with their respective depots, contact myHermes Helpline Support: myHermes Depot myHermes Depot Contact Number Bolton depot Peterborough depot Dunstable depot Bristol depot Airdrie depot Glasgow area deliveries Boldon Colliery depot Southampton depot Rochester depot Birmingham depot Bridgend depot Newmarket depot Weybridge depot Alternative myHermes Free Contact Methods myHermes Online Support Alternatively, for parcel deliveries and concerns, you can also contact them via or.

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Our services

Hermes customer service number uk

If your item appears on this list, we may still cover for loss and theft where appropriate. If your parcel has been lost, damaged or stolen in transit please contact us to submit your claim. If your parcel has been damaged, please also ensure that the contents do not appear on the list of items excluded from compensation cover before contacting us. Please note that we can only assist with claims made by the sender of the parcel. Hermes Group Customer Services — 0330 333 6556 You can speak to the customer services team at Hermes on 0330 333 6556 or 0330 333 6556 which is a 13p a minute line. Expect a response within five working days on whether the previous decision has been upheld or overruled. At Hermes we are passionate about providing great service and we aim to get it right first time for every customer.

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Support Home Page

Hermes customer service number uk

Some of the most popular answers featured on the site include parcel tracking, undelivered parcels, parcel journey and tracking information, and courier contact details. If you have missed the first attempt, they will leave a card notifying you of the next delivery date. If your courier has not left a contact number, please contact us. Finally, if you ordered your parcel from a high street retailer, you need to contact them directly. The customer care team will be available at the following timings: Weekdays: 8am to 8 pm.

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Support Home Page

Hermes customer service number uk

Please provide a telephone number so they can directly contact you to ensure a fast resolution. Facing issues while sending the parcels? Email myHermes If you want to contact Hermes via email, then you can use their dedicated email address to query or change anything about your delivery. Looking for your local myHermes Depot or location? If you'd prefer to speak to us, you can call us 8am-6pm Monday to Saturday on 0330 808 5456 - make sure you have your tracking number or 8 digit calling card number to hand. Hence, the contact details contained herein are for myHermes shippers and myHermes parcels. The company strives to find a solution to the complaint according to your satisfaction. If this happens I have a dedicated Head of Customer Service team working directly for me so if you feel that you would like your complaint to go straight to the top or indeed you have a compliment for our service or a member of my team then please contact us by clicking on the link below.

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Hermes Contact Number

Hermes customer service number uk

How to contact myHermes customer services? During December 2015, the company processed 30. For Myhermes live chat , click Myhermes Email: If you want to email, click. Callers must be over the age of 18. Also, you might want to measure first your parcel before sending to ensure that myHermes can ship it. To ensure that your claim is resolved quickly and efficiently, please provide the parcel number and recipient postcode as well as any relevant dates or images.

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Hermes Contact Number

Hermes customer service number uk

These will also be discussed in the succeeding sections. We also highly recommend that you read our packaging guidelines before shipping to ensure that damage to your parcel is kept to a minimum. If you still need help you can speak to one of our customer service agents. Hermes has been the official Premium Partner of the Bundesliga since 2013. Simple tricks such as simply changing the shape of your packaging can make a real difference. They will both acknowledge your complaint and resolve it fully within 5 working days.

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