N26 customer service. The downsides to N26 Mobile Bank Account

N26 (bank)

N26 customer service

Conclusion Would I recommend N26? Haupert had already notified N26 of the vulnerabilities back in September 2016. Got right through to the video chat and the passport. I could never imagine having such a worse nightmare with a bank in life. As a result you cannot use the auto-top up feature with an N26 current account. Account creation issues When everything goes well, you can open an account in 10 minutes. .

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An honest review of N26

N26 customer service

And call agents should be far better in English. The N26 app The N26 app has lots of nifty features that make it easier to budget and save money. For the most I have enjoyed my N26 experience. And we got the most stupid and hilarious response ever. Support told us they don't issue certified bank statement including the history of transactions. This is probably from an incorrect template, as I had re-verified my identity on the same date as I received the 1st email which also stated that I had until the 09.

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The downsides to N26 Mobile Bank Account

N26 customer service

I'm currently living abroad and have bills to pay but can't until I go back to Germany. In July 2016 N26 also announced its for customers residing in Germany. The principle to have to go verify myself like that is just wrong. I've asked the customer service 4 times now, having waited several hours on and on, and they just transfer me to other assistants or the internet connection is abrupted on their side. You don't need an , and you don't need to speak German.

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The downsides to N26 Mobile Bank Account

N26 customer service

Chargeback form The chargeback form is about 4 pages long and you need to fill in fields on all 4 pages. You get a notification for every transaction in your bank account. The instructions and explanations are on each page. When I pay with my N26 card, I get the notification before the receipt starts printing. This means that you need an official address in Germany to open a bank account. If you're required to confirm identity through Postident, the post office employee needs your address and he might ask for a document to confirm. If you want to transfer money from the desktop website, you must confirm the transfer on your phone.

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The downsides to N26 Mobile Bank Account

N26 customer service

He said no, I had to contact support. I opened a metal account in Ireland, but I never received the card. Then we contacted support to see what's wrong. Leonor told me that the had an intern problem, and my first request didn't happen, so he gave me another code and told me to wait because it was in priority. I would like to open an Cheching Account in deposit a check for 1. I've asked for a different way of verifying myself my bank in my country have many means of verification and they asked me about my 5th transaction in my bank.

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N26 Complaints Email & Phone

N26 customer service

I have been trying to close my N26 account but they are keeping my money for already now over a month. Some passports are not supported When you create your account, you must start a video chat and verify your passport. This is my experience as an N26 customer in 2020. A transfer I made over two months ago was failed, yet this money is still missing on my account. The only option I have from afar is to close my account and transfer my funds to another account in my name, but they don't accept or recognize any bank account in Asia where I'm living, so I have to request the transfer to my husband's local german account -which is fine - but I'm still waiting for so long without an update from their customer service that is unclear to give me any estimate of how long it will take. In this email it stated that during the re-verification process I would be able to use my N26 card to make purchases or withdrawals, receive money, just would not be able to access my N26 app.

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N26 (bank)

N26 customer service

Then when you ask for them to call again, they cannot because your phone is unable to pair for the next 24hrs. You only pay a fee if you withdraw money in other currencies. They claim to be secure but they are rude, unhelpful and make banking with them a nightmare. However, I would like a hotline for troubleshooting why the MasterCard stops working. If I hadn't tried again to talk on chat, I would be waiting until I don't know when. The only thing I can say to improve is the fact you have to deactivate your card in order to get another card. If you can't open an N26 account with your passport, supports more passport types.

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